Sample eCommerce Business Plan

Business Model 13 © BPlanExperts.com Payment After the buyers have selected their products they are given a choice of selecting their payment mode/method. There are many payment methods and most sellers offer more than one. Some methods offer more protection than others. Listed below are the most common payment methods: • Demand Drafts • Cash on Delivery (COD) • Buyer Pays and Picks Up • Cheque Feedback Feedback is made up of comments and ratings left by members who have bought from and sold to. Once you have received your item, it is time to leave feedback for the seller and the item, letting future buyers know about your experience with the seller. Type of information typically included in seller feedback: • Satisfaction with the item • Quality of communication • Quality of packaging • Promptness of shipping • Courteousness Selling Process This allows the retailers, wholesalers and distributors to enlist themselves and their products to reach to the customers. The following flow chart explains the process. Supplier Registration The supplier must enlist themselves by registering themselves with a fixed cost amount. The registration involves the following steps: 1. Contact Information 2. UserID & Password Creation 3. Email Confirmation Enlist Products The supplier must enlist their products with appropriate details, pictures, description, prices etc. Each product enlistment requires a onetime cost. Manage Products The suppliers are allowed to modify their entries which are already listed. Feedbacks & Remarks The feedbacks from supplier are taken to improve the process.